Terms of Service

1. Scope

These Terms apply to the public Veslo website, waitlist forms, demos, previews, and any early-access Veslo application features made available by Neatech s.r.o. If you or your company signs a separate agreement with Neatech s.r.o., that separate signed agreement controls wherever it conflicts with these Terms.

Veslo is provided for business use. By using the site or requesting access, you confirm that you are using Veslo for professional or company purposes. If mandatory consumer protection rules apply to you, nothing in these Terms limits rights that cannot legally be limited.

2. Use of Veslo

Veslo helps prepare business work across documents, tools, and internal systems. Veslo does not replace human review, human judgment, management approval, legal review, financial review, HR review, or other professional review. Outputs must be checked by a responsible person before they are used.

You must use Veslo lawfully, keep credentials confidential, and provide only data that you are allowed to provide. You must not use Veslo to break the law, infringe rights, compromise security, overload the service, reverse engineer non-public parts, or submit harmful code or content.

3. Access and changes

Access may be invite-only, experimental, time-limited, or subject to technical limits. We may accept, refuse, suspend, or end access when needed to protect Veslo, our infrastructure, our customers, or our business.

We may improve, change, pause, or discontinue parts of Veslo. We may update these Terms from time to time. The version published on this page applies from its effective date, unless a separate signed agreement says otherwise.

4. Customer content and instructions

You remain responsible for the data, files, prompts, instructions, credentials, and outputs that you or your users submit or use with Veslo. You are responsible for checking outputs, keeping appropriate backups, and deciding whether an output is suitable for your intended use.

You grant Neatech s.r.o. the rights needed to operate Veslo for you, provide support, secure the service, and improve reliability. We do not claim ownership of your business content.

5. Ownership and feedback

Neatech s.r.o. and its licensors keep all rights to Veslo, the website, software, design, workflows, documentation, trademarks, and other materials we provide. You receive only the limited right to use Veslo as made available to you.

If you send us suggestions, ideas, or feedback, we may use them without restriction or compensation, unless a separate signed agreement says otherwise.

6. Availability and third-party services

The public website and early-access features are provided on an as-is and as-available basis. We do not promise uninterrupted operation, error-free output, or compatibility with every system. Veslo may depend on hosting, email, AI, infrastructure, and other third-party services that are outside our full control.

For production or regulated deployments, the expected service level, security model, data handling, and support terms should be defined in a separate signed agreement.

7. Liability

To the maximum extent permitted by Czech law, Neatech s.r.o. is not liable for indirect damage, lost profit, lost revenue, lost business opportunity, loss of data, reputational harm, or damage caused by unchecked outputs, unlawful use, unavailable third-party services, or customer-provided content and instructions.

Where liability cannot be excluded, our total liability for public website or free early-access use is limited to CZK 1,000. For paid services, liability is limited to the amount paid for the affected service during the three months before the event giving rise to the claim, unless a separate signed agreement sets a different limit.

Nothing in these Terms excludes liability that cannot be excluded under mandatory law, including liability for intentional harm, gross negligence where it cannot be limited, or injury to natural rights where mandatory law requires liability.

8. Czech law and disputes

Czech law governs these Terms and any non-contractual obligations connected with them, without regard to conflict-of-law rules. Courts of the Czech Republic have jurisdiction, unless mandatory law requires another forum.

If any part of these Terms is invalid or unenforceable, the rest remains effective. The invalid part will be replaced by a valid arrangement that comes closest to the original business purpose.